Jack Benson is the executive principal of Performance Partners, an organizational strategy and performance management consultancy serving North America. Mr. Benson specializes in the design and implementation of strategy enabling systems that engage employees at all levels within an organization, aligning strategy goals and objectives broadly and deeply within the entity. Using scorecard, dashboard and gamification techniques as the means to provide an iterative performance management platform, employee engagement is assured. The alignment of strategy with people, process and technology is widely regarded as the critical success factor in performance outcomes.
Jack Benson has provided advisory services to a broad spectrum of organizations such as General Motors and Kia North America, and also to organizations in utilities, aerospace, financial services, manufacturing and technology sectors. Engagements have provided management advisory services in the areas of continuous process improvement, customer experience, marketing and operations. His career includes larger-scale regional industry workshops in process best practices adoption and implementation, focusing on the customer experience. Early in his career Mr. Benson also was a founding member of ESI Automated Systems, a technology business-to-business enterprise. During this time he participated in the corporate growth strategy through merger and acquisition and managed operations for twenty two sales locations and eight regional distribution centers. He holds an MBA from Kent State University.